Service Manager: Command line calls
2018., szeptember 4.,
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[Knowledge / tudás]
#HPE #MicroFocus #SM #Service Manager
|HP / HPE / MicroFocus
Service Manager: Command line calls
Az eredeti forrás: List: Command line calls
Generic command line calls:
| Command | RAD application called | Function | Example |
|---|---|---|---|
| *a |
as specified | Runs the specified RAD routine. | *adatabase accesses Database Manager. |
| *f |
database | Accesses a specified file. | *fcontacts accesses the contacts file. |
| *q |
query.stored | Runs a stored query. | *qIM.open.ALL displays a list of all open incidents. |
| *s | script.execute | Runs the specified script. | *socmq.open.hr.quote opens an HR Request record. |
| # |
non-applicable | Queries for a list of shortcut commands. | #do presents a list of commands that start with “do.” |
Direct command line calls:
| Command | RAD application called | Function |
|---|---|---|
| about | bulletin.key | Displays the system bulletin and any active “hot” incidents. |
| ag | encl.appl | Displays the RAD Editor prompt (formerly known as Application Generator). |
| agcompare | compare.applications | Displays the RAD Application Comparison form. |
| agentrev | query.stored | Executes the “agentrev” query which displays a list of the schedule records for all SCAuto agents. |
| agentstat | scauto.check.setup | Displays a currently-available SCAuto agents. Form includes options for stopping agents |
| agmap | agmap.sched | Displays the Application Mapping form. |
| agr | report.exerciser | Executes the “OPEN PROBLEM ANALYSIS REPORTS - ASSIGNMENT GROUP” report via Report Exerciser. |
| alert | database | Displays the Alert Definition form. |
| alertdefs | se.search.engine | Displays the Alert Definition form. |
| alertlogs | se.search.engine | Displays the Alert Log form. |
| appr | database | Displays the Approval Definition form. |
| approvaldefs | se.search.engine | Displays the Approval Definition form. |
| approvallogs | se.search.engine | Displays the Approval Log form. |
| asr | report.exerciser | Executes the “ALERT STATUS REPORT” report via Report Exerciser. |
| auditdelta | audit.unload.front | Displays the form for unloading an Audit Delta. |
| audithist | database | Displays the Audit History form. |
| auditonoff | database | Displays the Audit Control form. |
| audlog | database | Displays the Audit Log form. |
| audspec | database | Displays the Audit Specification Table form. |
| autoshut | database | Displays the Automatic Shutdown Information form. |
| bulletin | database | Displays the System Bulletin form. |
| calduty | database | Displays the Normal Working Hours form. |
| calholiday | database | Displays the Holiday Names form. |
| call | exercise | Displays the Application Exerciser form for testing/running a RAD application directly. |
| callqueue | sc.setup.manage | Displays the Interaction) queue. |
| chgqueue | sc.setup.manage | Displays the Change queue. |
| cls | pm.access | Displays the Incident queue. |
| cm3grp | database | Displays the Change Management Groups Definition form. |
| cm3msg | database | Displays Change Management Event Definition form. |
| cm3profile | database | Displays the Change Management (ChM) Security Profile form. |
| cm3r | se.search.engine | Displays the search form for Change Management requests. |
| cm3rcat | cm3r.category.maint | Displays the Change Management Request Category form. |
| cm3renv | se.search.engine | Displays the Change Management Application Environment form. |
| cm3ropen | cmc.open.from.menu | Initiates the script for opening a new change request record. |
| cm3t | se.search.engine | Displays the search form for Change Management tasks. |
| cm3tcat | cm3t.category.maint | Displays the Change Management Task Category form. |
| cm3tenv | se.search.engine | Displays the Change Management Application Environment - Tasks form. |
| cm3topen | cmt.open.from.menu | Initiates the script for opening a new change task. |
| cmcontrol | cm.edit.config | Displays the Contract Management Configuration form. |
| cmdlist | report.exerciser | Executes the Menu Command List report via Report Exerciser. |
| comp | se.search.engine | Displays the System Information Definition form (system Company record). |
| compare | compare.applications | Displays the RAD Application Comparison form. |
| configure sla | sla.edit.config | Displays the Service Level Agreement Control form. |
| contacts | database | Displays the Contacts search form. |
| copyfile | copy.database.file | Initiates the script for copying a database file. |
| createschd | database | Displays the Schedule form. |
| curalerts | se.search.engine | Displays the Alert search form. |
| curapprovals | se.search.engine | Displays the Approval search form. |
| curconvert | database | Displays the Currency Conversion search form. |
| currency | database | Displays the Currency form. |
| datamap | database | Displays the Data Map form. |
| db | database | Displays the Database Manager form. |
| dbdict | dbdict.utility database | Displays the Database Dictionary prompt. |
| de | database | Displays the Display Application Event Definition form. |
| delmail | database | Displays the form for sending internal Service Manager broadcast mail. |
| dist | database | Displays the Distribution Group form. |
| do | database | Displays the Display Application Option Definition form. |
| doc | menu.manager | Displays the menu with options for maintaining the document engine. Note: This command line call will only work if **the menu forms are being displayed. |
| ds | database | Displays the Display Application Screen Definition form. |
| edit gkn | database | Displays the form for editing core knowledge. |
| err | report.exerciser | Executes the “EXCESSIVE REASSIGNMENT REPORT” report via Report Exerciser. |
| evemail | sca.window | Displays the form for sending an email event. |
| eventbld | axces.build.maps | Initiates the wizard for building event mappings. |
| eventfltr | database | Displays the Event Filters form. |
| eventin | database | Displays the Event Services input queue. |
| eventmap | database | Displays the Event Map form. |
| eventout | database | Displays the Event Services output queue. |
| eventreg | database | Displays the Event Registration form. |
| evicmbld | scauto.build.maps | Initiates a script for building Configuration Management event mappings. |
| evwrite | sca.window | Displays the form for sending an Incident Management, Configuration Management, or generic event. |
| expline | database | Displays the Expense Line Information form. |
| fc | format.ctrl.maint | Displays the Format Control form. |
| fd | forms.designer | Displays the Forms Designer form. |
| files | database | Displays the Configuration File form for database unloads. |
| formatctrl | format.ctrl.maint | Displays the Format Control form. |
| forms | forms.designer | Displays the Forms Designer prompt. |
| gen core | ke.gencore.verify | Displays the prompt for generating the core Knowledge Base. |
| gl | database | Displays the global list form. |
| hd | pm.access | Displays the Incident queue. |
| htopic | database | Displays the Help topic search form. |
| imapplenv | database | Displays the Incident Management Environment Profile form. |
| imassign | database | Displays the Assignment Groups form. |
| imbuild | pm.build.probsum | Initiates the script for the building of probsummary records. |
| imconvert | pm.convert.format | Displays the Convert Incident Format form. |
| imgroups | database | Displays the Incident Management Groups form. |
| improfile | database | Displays the Incident Management Security Profile form. |
| imreset | pm.clear.downtime | Allows for the clearing of availability information. |
| inact | kill.inactive.setup | Displays the Kill Inactive Users Setup Parameters form. |
| incidentqueue | sc.setup.manage | Displays the Incident queue. |
| info | database | Displays the Background Processor Initialization Registry form. |
| irassg | report.exerciser | Executes the Problem Response Analysis By Assignment report via Report Exerciser. |
| ircomp | report.exerciser | Executes the Problem Response Analysis By Component report via Report Exerciser. |
| irloc | report.exerciser | Executes the Problem Response Analysis By Location report via Report Exerciser. |
| irq | ir.query.window | Displays the form for issuing an IR Query File form. |
| irvend | report.exerciser | Executes the “Problem Response Analysis By Vendor” report via Report Exerciser. |
| knowledge | get.search.application | Displays the search form for Knowledgebase information. |
| link | edit.link | Displays the Link File form. |
| linklist | report.exerciser | Executes the Link File Listing report via Report Exerciser. |
| load transfer | apm.upgrade.load.transfer | Initiates the Service Manager Upgrade Utility Load Transfer form. |
| location | database | Displays the Location form. |
| logmsg | database | Displays the “log” type Message Class form. |
| mailmsg | database | Displays the “mail” type Message Class form. |
| mcf | database | Displays the Capability Word form. |
| menu | database | Displays the Menu form. |
| message | database | Displays the Message form. |
| model | database | Displays the Configuration Item (CI) Model search form. |
| modelicm | database | Displays the Configuration Item (CI) Model search form. |
| modelven | database | Displays the Model Vendor Information form. |
| monitor | system.monitor | Displays the system status form. |
| msg | database | Displays the generic Message Class form. |
| msglog | database | Displays the Message Log form. |
| msgtype | database | Displays the Message Type form. |
| new call | cc.first | Displays a blank form to create a Service Desk interaction. |
| new incident | apm.first | Displays a blank incident form for record entry. |
| note | database | Displays the Notification Definition form. |
| number | database | Displays the Sequential Number form. |
| ocmbldlvl | ocm.co.bld.lvls | Displays the prompt for updating all of the level numbers for all components in the model file. |
| ocmco | database | Displays the Configuration Item (CI) Model search form. |
| ocmdeliv | report.exerciser | Executes the Delivery Forecast for Next 7 Days report via Report Exerciser. |
| ocmdreqj | report.exerciser | Executes the Daily Quote Log report via Report Exerciser. |
| ocmdrj | report.exerciser | Executes the Daily Receipt Journal report via Report Exerciser. |
| ocmevents | database | Displays the Request Management Events form. |
| ocmgroups | database | Displays the Request Management Group Definition form. |
| ocml | ocml.access | Displays the search form for Request Management line items |
| ocmlcat | database | Displays the Request Management Line Item Category form. |
| ocmlcreate | ocm.category.create | Displays the Request Management Line Item Category form. |
| ocmlenvir | query.stored | Displays the Request Management Line Items Application Environment form. |
| ocmlmast | database | Displays the Request Management Catalog Select Categories form. |
| ocmlphase | database | Displays the Request Management Line Item Phase form. |
| ocmlrec | database | Displays the Request Management Receiving Log form. |
| ocmo | ocmo.access | Displays the search form for Request Management orders. |
| ocmoappr | ocmo.access | Displays a list of orders that have been approved. |
| ocmocat | database | Displays the Request Management Order Category form. |
| ocmocavail | database | Displays the Request Management Check Availability Order Generation Schedule Record. |
| ocmocreate | ocm.category.create | Displays the Request Management Order Category form. |
| ocmodemand | database | Displays the Request Management Background Order Generation Schedule Record form. |
| ocmoenvir | query.stored | Displays the Request Management Orders Application Environment form. |
| ocmoopen | ocmo.access | Initiates the script for creating a new Request Management order. |
| ocmophase | database | Displays the Request Management Order Phase form. |
| ocmpo | report.exerciser | Executes the Print Purchase Orders report via Report Exerciser. |
| ocmprofile | database | Displays the Request Management Profile form. |
| ocmq | ocmq.access | Displays the search form for Request Management quotes. |
| ocmqcat | database | Displays the Request Management Quote Category form. |
| ocmqcreate | ocm.category.create | Displays the Request Management Quote Category form. |
| ocmqopen | ocmq.access | Initiates the script for creating a new Request Management quote. |
| ocmqphase | database | Displays the Request Management Quote Phase form. |
| ocmvenper | report.exerciser | Executes the Vendor Performance Based on Line Item Dates report via Report Exerciser. |
| odr | report.exerciser | Executes the OPEN PROBLEM ANALYSIS REPORTS - DOCUMENT NUMBER report via Report Exerciser. |
| oncall | database | Displays the On Call Schedule contact form. |
| oncallsched | database | Displays the On Call Schedule calendar form. |
| operator | database | Displays the Operator form. |
| opn | pm.access | Displays the Incident queue. |
| overspent | query.stored | Executes the “overspent contracts” query which displays a list of all service contracts that have exceeded their **financial budget. |
| password | password.change | Displays the prompt for changing the login password. |
| report.exerciser | Executes the Print of Application report via Report Exerciser. | |
| printappl | report.exerciser | Executes the Print of Application report via Report Exerciser. |
| prtmsg | database | Displays the “print” type Message Class form. |
| purgarch | pa.main.appl | Displays the Purge/Archive form. |
| purgeaudit | audit.purge | Displays the form for purging audit history. |
| RAD | encl.appl | Displays the RAD Editor prompt. |
| rad | encl.appl | Displays the RAD Editor prompt. |
| re | report.exerciser | Displays the Report Exerciser prompt. |
| recalc partials | sla.recalc.totals | Displays the prompt for recalculating SLA information over a given time frame. |
| report | report.exerciser | Displays the Report Exerciser prompt. |
| review cc | cc.setup.manage | Displays the Service Desk Interaction queue. |
| review im | apm.setup.manage | Displays the Incident queue. |
| rmail | read mail | Displays the prompt for selecting which type of internal Service Manager mail to read. |
| run | exercise | Displays the Application Exerciser form for testing/running a RAD application directly. |
| rv | pm.access | Displays the Incident queue. |
| rw | report.writer | Displays the Report Writer prompt. |
| sch | database | Displays the Schedule File form. |
| schedule | database | Displays the Schedule File form. |
| schmail | mail.set.schedule | Displays the form for scheduling background mail. |
| scknowledge | get.search.application | Displays the Knowledgebase search form. |
| scmsg | database | Displays the Service Manager Message form. |
| scr | report.exerciser | Executes the “shift change report” report via Report Exerciser. |
| scripts | script.maint | Displays the Script Definition form. |
| search cal | cc.search.incidents | Displays the search form for Service Desk interactions. |
| search calls | cc.search.incidents | Displays the search form for Service Desk interactions. |
| search incident | apm.search.problems | Displays the search form for Incident Management incidents. |
| search sla | sla.search.objects | Displays the search form for Service Level Agreements. |
| servcont | database | Displays the Service Contract form. |
| shutdown | system.shutdown | Initiates the process for shutting down the Service Manager server. |
| smail | mail.send.appl | Displays the prompt for confirming the sending of internal Service Manager mail. |
| smapplenv | database | Displays the Service Desk Environment form. |
| smgroups | database | Displays the Service Desk Groups form. |
| smprofile | database | Displays the Service Desk Security Profile form. |
| software | database | Displays the Software Management form. |
| sol cans | se.search.engine | Displays the Pending Knowledge Items form. |
| spool | spool.scheduler | Displays the Spoolheader form. |
| sq | database | Displays the Stored Query Maintenance form. |
| start | apm.upgrade.main | Initiates the Upgrade Utility wizard. |
| status | system.status | Displays the system status form. |
| stdptrs | database | Displays the Configuration File form for standard printers. |
| subtotals | database | Displays the Subtotal Definition form. |
| syslog | database | Displays the System Log form. |
| task | query.stored | Displays a list of the user’s change tasks. |
| terminals | database | Displays the Terminal Configuration form. |
| triggers | database | Displays the triggers form. |
| tskqueue | sc.setup.manage | Displays the Task queue. |
| unload | us.unload | Displays a list of unload scripts. |
| uoperprof | query.stored | Displays the Operator Status Display form. |
| upd | pm.access | Displays the Incident queue. |
| userlevel | us.userlevel | Displays the current user access level and the options for changing this access. |
| userstats | report.userstats | Displays the prompt for executing the Usage Statistics report. |
| usrcmr | cm3r.main | Initiates the script for opening a new change request record. |
| usrdir | database | Displays the Contacts form. |
| usricm | icm.access | Displays the Configuration Item Search form. |
| usrknow | database | Displays the search form for Knowledge Base information. |
| usrocma | ocmo.access | Displays a list of the current Request Management orders. |
| usrocmo | ocmo.access | Displays the search form for Request Management orders. |
| validity | se.search.engine | Displays the Validity Table Specifications form. |
| vendor | database | Displays the Vendor/Manufacturer search form. |